These operations bring claims teams and customers together to inspect vehicles, help with questions, and disburse payments. In support of Ida response, State Farm set up seven mobile Customer Care sites – four in Louisiana and three in New York, New Jersey, and Pennsylvania. In addition to thousands of employees remotely helping thousands of customers on the phone and online, State Farm claims operations are on site, day after day, helping policyholders in impacted areas. State Farm Claims specialists assist customers at Louisiana Customer Care sites Bringing the largest disaster response in the industry means a coordinated effort of people, technology and resources, all working together to provide exceptional service to policyholders and support to the community. It’s here that the remarkable service of State Farm shines. After the storm has passed, the longer work of recovery begins. When disaster strikes, safety and survival are the first priority.
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